Office Manager / Internet sales processor - Full Time

Hortonville, Wisconsin, United States

Description

Company & Role Summary:

At Ultra Motor Source, LLC we are an internet-based vintage/collector vehicle dealership focusing predominately on classic motorcycles, but we also recondition a few enthusiast cars too! We don’t just sell vehicles – we aim to preserve classics and deliver fun & excitement to every customer when they invest in a piece of history. With a decade in the industry and having sold over a thousand thrilling machines, we have built a reputation as one of the nation’s leading internet-based vintage motorcycle dealerships.
Start a job you can be passionate about by joining our team of professionals!

Areas of responsibility:

  • Efficiently and politely guides internet-based customers through vehicle purchase process, as well as being the first point of contact for phone & email correspondence and those who visit the facility.
  • Receives and processes payments, documents, and other confidential material with accuracy and integrity.
  • Create/maintain physical & digital records systems for vehicle inventory resulting in complete records for use in advertising efforts and to maintain DOT compliance.
  • Responsible for creating internet sales posts for vehicle inventory and related goods using photo/video editing software.

A typical day in this role might include tasks like the following examples:

  • Respond to or escalate 20 customer service emails.
  • Edit 150 pictures of a motorcycle using photoshop, and post it for sale online.
  • Ship 3 motorcycle parts which sold on ebay using UPS/Fedex.
  • Process digital purchase documents and complete a title for a vehicle sold online.
  • Generate documents for motorcycle shipping vendor regarding 4 outbound vehicle shipments.
  • Brainstorm with shop owner on how to streamline sales processes.
  • Use calendars and efficiency tools to help keep staff organized.

Physical Demands:

  • This is an on-site role at our facility in Hortonville, WI.
  • Ability to use computers/phones seated or standing for a number of hours daily.
  • The work environment has occasional exposure to loud vehicles/noises.
  • Select portions of the facility are accessed via stairs.
  • Must be 18 years or older.

Requirements:

To qualify, you should be really good at:

  • Loving dogs and pizza as both are at the shop somewhat often.
  • Using computers & phones and quickly learning new software.
  • Computer data entry & proof-reading with speed and accuracy.
  • Able to communicate well verbally and in writing.
  • Managing your time efficiently and be humble with your limitations.

It would be sweet (but not necessary) if you also have:

  • Trophies in bowling or kayaking as we occasionally enjoy these for team outings.
  • Experience with photo/video editing software, MS Office
  • Familiarity with motorcycles or the automotive industry.
  • Experience in the real estate or accounting industries.
  • A motorcycle license/riding experience.

Benefits:

Compensation/Benefits etc.

  • Hourly, $18.00-$22.00/hr. - based on education & experience.
  • Time-and-a-half overtime pay after 40hrs .
  • Paid Time Off (PTO).
  • Paid holidays.
  • On-the-job training & skill enhancement.
  • Flexible schedule arrangements.
  • Continuing professional education/courses.
  • Use of shop facility for maintenance of personal vehicles, within limits.

Logistics:

  • Full Time 40-45 hours (4-5 days) weekly.
  • This role is on-site, so you’ll need to commute to our facility.
  • You will collaborate directly with the shop owner.
  • Position available: immediately.
  • FLSA Non-exempt